Help Center

Shipping, Returns, Order Support, and Important Policy Information All in One Place.

The facility assigned to an order may depend on the product, size, color, decoration method, available inventory, and current production volume. Certain items within the same order may be fulfilled by different facilities or production partners. As a result, customers may receive separate packages with individual tracking information.

Delivery estimates displayed during checkout include carrier transit time only unless otherwise stated. Each order must complete its applicable processing and production period before it is transferred to the shipping carrier.

Godfidence Inc. proudly offers international shipping to eligible countries and regions. International availability may vary depending on the selected product, fulfillment partner, destination, carrier restrictions, or applicable import regulations. Certain products or delivery methods may not be available in every location.

International orders may be subject to customs inspections, import duties, taxes, brokerage fees, or other government-imposed charges. Unless these expenses are specifically collected during checkout, they are the responsibility of the recipient and are not included in the product or shipping price paid to Godfidence Inc.

Customs authorities may request additional information from the recipient, including a telephone number, tax identification number, or proof of purchase. Failure to provide requested information, pay applicable import charges, or claim the package may result in the shipment being delayed, refused, or returned to the sender.

Should an international order be returned because it was unclaimed, refused, assessed unpaid customs charges, or submitted with incomplete information, the customer will be responsible for any new shipping costs required for reshipment. Original shipping charges are non-refundable once the order has entered transit.

International delivery estimates are provided as general projections and do not account for customs processing, regional holidays, local carrier interruptions, or government restrictions.

Shipping charges are calculated during checkout according to the delivery destination, product category, package weight, quantity, fulfillment location, shipping method, and carrier availability. Shipping is priced separately from the retail cost of the merchandise unless a promotion clearly states otherwise.

Orders containing multiple products may qualify for a reduced additional-item shipping rate when similar items are produced by the same fulfillment provider. Items that differ substantially in size, weight, category, or production location may require separate packages and may be assessed individual shipping charges.

The complete shipping amount will be displayed before payment is submitted. Promotional shipping offers, including free or reduced-rate shipping, may be limited by destination, order value, product eligibility, or promotional period.

Godfidence Inc. reserves the right to update shipping rates when fulfillment providers or delivery carriers modify their pricing. Confirmed orders will not be charged additional standard shipping fees after checkout unless the customer requests a change, upgrade, address correction, or reshipment.

Many Godfidence Inc. products are created specifically for the customer after an order is placed. Orders must first be reviewed, approved for production, printed or customized, inspected, packaged, and transferred to the appropriate carrier.

Standard made-to-order production generally requires approximately 2–7 business days. This timeframe may be longer for specialty products, custom labels, embroidery, complex decoration methods, bulk purchases, restocks, or orders placed during high-volume seasons.

Processing begins after payment has been successfully authorized and all required order information has been received. Business days do not include weekends, federal holidays, carrier holidays, or facility closures.

Production and shipping are separate stages. Selecting a faster shipping method does not necessarily shorten the time required to manufacture or prepare the merchandise. Estimated delivery dates should therefore be calculated by combining the applicable fulfillment period with the carrier’s estimated transit time.

All production and delivery timelines are estimates rather than guaranteed completion dates.

Once a shipment has been completed and accepted for delivery, tracking information will be sent to the email address or telephone number provided during checkout. Customers are responsible for ensuring their contact information is accurate and regularly reviewing their inbox, spam folder, and order-status notifications.

Tracking activity may not appear immediately after a shipping label is created. A label notification confirms that the package is being prepared for carrier pickup, but it does not always mean the carrier has physically received or scanned the shipment.

Carrier scans may occasionally be delayed, skipped, or temporarily unavailable while a package moves between facilities. A temporary lack of tracking activity does not automatically indicate that the package has been lost.

For orders containing products from multiple facilities, customers may receive more than one tracking number. Each shipment should be monitored individually until all items have been delivered.

Customers requiring assistance should submit a Shipping Inquiry Form through our Policies & Support page and include the order number, customer name, tracking number, and a brief description of the concern.

An order may be divided into multiple shipments when products are manufactured by different fulfillment partners, produced at separate facilities, completed on different schedules, or packaged according to different carrier requirements.

Items that are ready first may be dispatched without waiting for the remaining merchandise to complete production. Receiving one package does not necessarily mean the entire order has been delivered. Customers should review all shipping confirmations and tracking numbers before reporting missing merchandise.

Separate packages may arrive on different days and may be delivered by different carriers. Shipping charges for the complete order will be calculated and disclosed during checkout. Customers will not be charged an additional amount after purchase solely because an order is divided into multiple shipments.

Godfidence Inc. is unable to combine packages after individual items have entered production or have been assigned to separate fulfillment facilities.

Estimated delivery dates are provided for planning purposes but cannot be guaranteed. Once a package has been transferred to the shipping carrier, the delivery schedule is primarily controlled by the carrier and the conditions affecting its network.

Delays may occur because of severe weather, natural disasters, customs inspections, flight cancellations, transportation disruptions, labor strikes, public emergencies, regional restrictions, inaccurate delivery information, high seasonal demand, facility interruptions, or other circumstances outside the reasonable control of Godfidence Inc.

Production delays may also occur if a product, size, color, material, or printing component becomes temporarily unavailable. When available, customers will be notified of significant order-status changes or contacted if additional action is required.

A delayed package is not automatically considered lost. Customers should first review the tracking history, confirm that the estimated delivery window has passed, check with household members or neighbors, and contact the local carrier when appropriate.

Godfidence Inc. will make a reasonable effort to assist with carrier investigations and eligible claims. However, shipping fees are not automatically refundable solely because a carrier delivers a package later than its original estimate.

Customers are responsible for entering a complete and accurate shipping address before submitting an order. This includes the recipient’s full name, street address, apartment or unit number, city, state or province, postal code, country, telephone number, and any destination-specific identification information.

Address corrections must be requested immediately through our Shipping Inquiry Form. Although we will make a reasonable effort to submit the requested change, modifications cannot be guaranteed after an order has entered production, been packaged, or received a shipping label. Changing the destination country is generally unavailable once production has begun.

Godfidence Inc. is not responsible for packages that are delayed, misdelivered, returned, or lost because the customer entered an incomplete or incorrect address. Orders delivered to the address provided during checkout will be considered properly fulfilled, even when the address was entered incorrectly by the customer.

If a package is returned to the fulfillment facility because of an invalid address, missing apartment number, unsuccessful delivery attempt, refusal, or failure to claim the shipment, the customer may be required to pay a new shipping charge before the order can be resent. Original shipping charges are non-refundable, and returned products are not automatically eligible for a refund because many items are produced specifically for each order.

Customers should contact us promptly after noticing an address error and provide the order number, original address, and complete corrected address.

Godfidence Inc. partners with third-party print-on-demand providers, including Printify, Tapstitch, and their affiliated production facilities, to manufacture and fulfill select products.

Unlike traditionally stocked merchandise, print-on-demand products are created specifically for the customer after a purchase is completed. Once an order is approved, the applicable fulfillment partner receives the product specifications, selected size and color, artwork placement, and shipping information needed to begin production.

The product is then printed, embroidered, assembled, inspected, packaged, and shipped directly from the assigned fulfillment facility. Because these products are individually produced, additional processing time is required before the order can enter the carrier’s delivery network.

The production partner assigned to an order may vary according to product availability, destination, manufacturing capabilities, inventory levels, and current facility capacity.

Print-on-demand processing begins after payment has been successfully authorized and the order information has been received. Before production starts, the order may be reviewed for payment verification, product availability, artwork requirements, shipping details, or other information necessary for fulfillment.

Customers are responsible for confirming that all selections are correct before completing checkout. This includes the product, size, color, quantity, shipping address, and contact information.

If a selected item becomes unavailable before production begins, Godfidence Inc. may contact the customer to offer an appropriate substitution, alternate color, comparable product, store credit, or refund for the affected item.

Orders containing products from different fulfillment partners may be processed independently. One product may enter production or ship before another product from the same purchase.

Most print-on-demand products require approximately 2–7 business days to complete production before shipment. Certain orders may be completed sooner, while others may require additional time depending on the product type, order quantity, printing method, embroidery requirements, available materials, quality-control review, or production volume.

Business days do not include weekends, federal holidays, carrier holidays, or temporary facility closures.

Production estimates begin after an order has been approved and submitted to the appropriate fulfillment facility. The time an order spends in production is separate from the carrier’s shipping and delivery timeframe.

Seasonal demand, product restocks, equipment maintenance, complex customization, bulk orders, or unexpected facility interruptions may extend the estimated production period. All production timelines are estimates and should not be interpreted as guaranteed completion dates.

After production and quality review are complete, the order will be packaged and transferred to an available shipping carrier. Tracking information will be sent to the email address or telephone number entered during checkout once it becomes available.

Shipping estimates begin after production has concluded. Selecting an expedited delivery method does not automatically shorten the time required to manufacture the product unless an expedited production service is specifically offered and selected.

Print-on-demand merchandise may ship from different locations depending on the product, fulfillment partner, available inventory, and customer destination. An order containing multiple items may be divided into separate packages and assigned more than one tracking number.

International shipments may be subject to customs inspections, import duties, taxes, brokerage charges, or additional delivery requirements. Unless collected during checkout, these expenses are the responsibility of the recipient.

Delivery dates are estimates and may be affected by carrier delays, customs processing, weather conditions, regional restrictions, holidays, or circumstances beyond the reasonable control of Godfidence Inc.

Requests to change or cancel a print-on-demand order must be submitted immediately after the purchase is completed. Godfidence Inc. will make a reasonable effort to accommodate the request, but approval cannot be guaranteed.

Once an order has been submitted to production, the fulfillment facility may have already reserved materials, prepared the artwork, or started manufacturing the product. At that stage, the order generally cannot be edited, canceled, or refunded.

Changes that may no longer be available after production begins include:

  • Changing the product, size, or color
  • Adding or removing items
  • Adjusting the quantity
  • Modifying the artwork or print placement
  • Changing the shipping method
  • Correcting or replacing the delivery address
  • Canceling the order

Canceling an order through a customer account, payment provider, or other connected platform does not necessarily stop production. Customers must contact Godfidence Inc. directly so that we can determine whether the order remains eligible for cancellation.

Approved cancellations will be refunded to the original payment method. Financial institutions may require additional processing time before the credit appears in the customer’s account.

Print-on-demand products are individually manufactured rather than produced as part of one identical, pre-stocked inventory batch. Minor variations between products are therefore possible and do not automatically indicate that an item is defective.

Colors displayed on a phone, tablet, or computer may differ slightly from the physical product because of screen brightness, device settings, photography, fabric composition, printing method, and lighting conditions.

Small differences may also appear in:

  • Print color and saturation
  • Artwork positioning or alignment
  • Garment measurements
  • Fabric texture or weight
  • Stitching and embroidery placement
  • Label positioning
  • Material shade between production batches
  • The appearance of artwork across different sizes

Artwork may be proportionally adjusted to accommodate different garment dimensions or printable areas. A design may therefore appear slightly larger, smaller, higher, or lower depending on the product and size selected.

Sizing is not universal across every product or manufacturer. Customers are strongly encouraged to review the size chart attached to the specific product listing before completing a purchase. Selecting a familiar size without consulting the applicable chart may result in a different fit than expected.

Minor production differences that fall within reasonable manufacturing tolerances are not considered defects and do not qualify for a complimentary replacement or refund.

Because print-on-demand merchandise is produced specifically for each customer, Godfidence Inc. does not accept standard returns or exchanges for buyer’s remorse, personal preference, incorrect size selection, unwanted colors, accidental purchases, or failure to review the product description and sizing information.

A customer may submit a product issue claim when an order arrives:

  • Damaged during delivery
  • Materially defective
  • Incorrectly printed
  • Embroidered incorrectly
  • Missing part of the approved design
  • Significantly different from the confirmed order
  • Containing the wrong product, size, or color

Eligible concerns must be reported within seven calendar days of the confirmed delivery date. Claims submitted after this period may be denied.

Customers must provide the order number, a description of the concern, and clear photographs showing the entire product, the affected area, the shipping label, and the packaging when relevant. Additional photographs or information may be requested before a decision is made.

Approved claims may be resolved through a replacement, reprint, store credit, or refund, depending on the circumstances and product availability. The appropriate resolution will be determined after the submitted documentation has been reviewed.

Customers should not mail a product back unless return instructions have been provided in writing. Unauthorized returns may not be accepted, credited, or reshipped.

Items will not qualify for replacement or reimbursement when the concern results from normal wear, improper washing, customer damage, an incorrect shipping address, failure to follow care instructions, or a minor manufacturing variation described within this policy.

Many Godfidence Inc. products are made specifically for each customer through our print-on-demand fulfillment partners. Because production begins according to the product, size, color, and quantity selected at checkout, we generally do not accept standard returns for buyer’s remorse, personal preference, accidental purchases, or changes of mind.

A product may only be returned when it is confirmed to be eligible under this policy or when the applicable product page expressly states that returns are accepted. Merchandise sent back without prior authorization may be refused and will not automatically qualify for a refund, replacement, exchange, or store credit.

To remain eligible for consideration, merchandise must be unworn, unwashed, unused, and free from stains, odors, pet hair, makeup, deodorant marks, alterations, or other signs of use. Original packaging and product tags should remain intact whenever applicable.

Nothing in this policy limits any rights that cannot legally be excluded under applicable consumer-protection laws.

Customers must submit a return or product-issue request through the inquiry form located on our Policies & Support page. Requests should not be mailed directly to Godfidence Inc. or one of our fulfillment partners without written instructions.

The request must include:

  • The customer’s full name
  • Order number
  • Email address used during checkout
  • Product name and selected size
  • A clear explanation of the issue
  • Photographs of the product and affected area
  • A photograph of the shipping label when requested

Product defects, damage, and incorrect-item concerns must be reported within seven calendar days of the confirmed delivery date. Requests submitted after this period may be denied.

Submitting a request does not guarantee approval. Each claim will be reviewed to confirm whether the merchandise meets the requirements of this policy. Approved customers will receive written instructions explaining the appropriate next steps.

Customers who receive a product that is damaged, defective, or unusable upon arrival must notify Godfidence Inc. within seven calendar days of delivery.

Clear photographs must show the entire product, the damaged area, and the original packaging. Customers should retain the merchandise and packaging until the review has been completed, as additional documentation may be required by the applicable fulfillment partner or shipping carrier.

Damage caused by ordinary wear, improper washing, incorrect care, excessive use, accidents occurring after delivery, or customer alterations is not considered a manufacturing defect.

When a damage claim is approved, Godfidence Inc. may provide a replacement, reprint, refund, or store credit based on product availability and the circumstances of the claim. Customers should not dispose of or return the affected product until instructed to do so.

An incorrect-item claim applies when the customer receives a product, size, color, quantity, or design that is materially different from the order confirmation.

Customers must report the error within seven calendar days of delivery and provide photographs showing the received merchandise, product label, packaging, and shipping label. The product must remain unworn, unwashed, and unaltered while the claim is under review.

If Godfidence Inc. or its fulfillment partner caused the error, an appropriate resolution may include a replacement, corrected item, refund, or store credit. A customer’s incorrect selection during checkout does not qualify as an incorrect-item claim.

Sizing may vary between product styles, manufacturers, garment cuts, and fulfillment providers. Customers are strongly encouraged to review the size chart attached to each individual product listing before completing a purchase.

Godfidence Inc. does not accept returns, refunds, or exchanges when the customer selects the wrong size, prefers a different fit, or purchases an item without consulting the applicable sizing information.

A size-related claim may be considered when the size received differs from the size shown on the order confirmation or when the garment measurements materially differ from the published size chart beyond reasonable manufacturing tolerances.

Photographs of the size label and measurements may be required. Measurements should be taken with the garment placed flat on a level surface.

Direct exchanges are generally unavailable for print-on-demand products because a new item must be separately produced according to the customer’s requested specifications.

Customers who prefer another size, color, style, or product will ordinarily need to place a new order. The original item will not qualify for return or reimbursement solely because the customer would prefer a different selection.

When Godfidence Inc. approves a claim involving a damaged, defective, or incorrect product, a replacement item may be issued instead of a traditional exchange. Replacements are subject to inventory, production capabilities, and product availability.

Godfidence Inc. reserves the right to determine the most appropriate resolution for each approved claim.

Approved refunds will be issued to the original payment method used during checkout unless another resolution has been agreed upon in writing.

Customers will receive confirmation after a refund has been processed. Banks, credit-card companies, and payment providers may require additional time to post the funds to the customer’s account. Processing times are controlled by the financial institution and cannot be accelerated by Godfidence Inc.

Original shipping charges are generally non-refundable once an order has shipped. Expedited shipping fees, international duties, taxes, customs charges, and reshipment expenses are also non-refundable unless the refund is required because of an error made by Godfidence Inc.

Refunds may be denied when merchandise has been worn, washed, damaged after delivery, altered, returned without authorization, or submitted outside the applicable reporting period.

Godfidence Inc. may offer store credit as an alternative resolution for an approved return, product concern, or customer-service matter.

Store credit will be issued in the form of a digital code, account credit, or other approved method. Credit may be limited to the value of the eligible merchandise and may exclude original shipping fees, customs expenses, taxes, promotional discounts, or other non-refundable charges.

Store credit cannot be redeemed for cash, transferred to another customer, or applied retroactively to an order that has already been completed. Unless otherwise stated, it may only be used toward future purchases made directly through an authorized Godfidence Inc. sales channel.

Any expiration date, product restriction, or promotional limitation will be communicated when the credit is issued.

Products identified as Final Sale cannot be returned, exchanged, or refunded unless they arrive damaged, defective, or materially different from the confirmed order.

Final-sale merchandise may include:

  • Clearance or heavily discounted products
  • Limited-edition releases
  • Personalized or customized merchandise
  • Gift cards
  • Promotional items
  • Free gifts
  • Event-exclusive products
  • Products specifically marked as non-returnable
  • Items purchased using a final-sale promotion

Promotional pricing does not automatically make an item final sale unless the product page, promotion, or checkout notice clearly states that the purchase is final.

Customers are responsible for reviewing all product details, sizing information, and final-sale notices before submitting payment. Final-sale status does not prevent a customer from reporting a legitimate manufacturing defect, shipping damage, or fulfillment error within the required seven-day period.

A product may be considered missing when it has not arrived within the estimated delivery window and no completed delivery has been confirmed by the shipping carrier. Before submitting a claim, customers should review every tracking number associated with the order because products fulfilled by different production facilities may arrive in separate packages.

Customers should also confirm that the shipping address entered during checkout was complete and accurate, including any apartment, suite, unit, floor, or building information. Local post offices and carrier pickup locations should be contacted when tracking indicates that a delivery was attempted, held, redirected, or made available for collection.

Missing-product concerns should be reported through the inquiry form on our Policies & Support page within seven calendar days after the estimated delivery date has passed. The request must include the customer’s name, order number, affected product, shipping address, and available tracking information.

Submitting a claim does not automatically qualify the order for a refund or replacement. Godfidence Inc. may need to contact the fulfillment provider or shipping carrier and allow the required investigation period to conclude before determining an appropriate resolution.

When carrier tracking identifies a package as delivered but the customer cannot locate it, the customer should first complete the following steps:

  • Confirm that the delivery address on the order is correct.
  • Review the carrier’s tracking page for delivery notes or photographs.
  • Inspect mailboxes, parcel lockers, porches, side doors, garages, reception desks, leasing offices, and other secure delivery areas.
  • Ask household members, neighbors, building staff, or front-desk personnel whether they accepted the package.
  • Contact the local shipping carrier or post office for additional delivery details.

Carriers may occasionally mark a shipment as delivered shortly before it physically arrives. Customers should allow up to two business days after the delivery scan before submitting a missing-delivery inquiry unless the carrier confirms that the package was delivered to an incorrect location.

A delivered tracking status serves as the carrier’s confirmation that the shipment reached the address provided during checkout. Therefore, orders marked as delivered are not automatically eligible for a complimentary replacement or refund. Godfidence Inc. will review the available information and assist with reasonable next steps, but approval will depend on the circumstances, carrier findings, and fulfillment-provider eligibility.

A package is considered lost in transit when the shipping carrier or fulfillment provider confirms that it cannot be located or delivered. A delayed shipment, missed tracking scan, or package that remains in transit is not automatically classified as lost.

Customers must report suspected lost packages within seven calendar days after the estimated delivery window has passed. Certain carriers and fulfillment providers may require a longer waiting period before opening an investigation or officially declaring a shipment lost.

When a package is confirmed as lost through no fault of the customer, Godfidence Inc. may provide a replacement, reprint, store credit, or refund after reviewing the claim. The available resolution may depend on product availability, carrier findings, destination, and fulfillment-provider requirements.

Packages that disappear after confirmed delivery may be considered stolen rather than lost in transit. Godfidence Inc. is not responsible for theft occurring after a carrier completes delivery to the address submitted at checkout. Customers are encouraged to use secure delivery locations, monitor tracking notifications, and retrieve packages promptly.

A police report, carrier case number, property-management statement, or other supporting documentation may be requested when theft is suspected. Providing documentation does not guarantee reimbursement or replacement.

An item may appear to be missing when an order has been divided into multiple shipments. Products manufactured by different fulfillment partners, completed on separate production schedules, or packaged at different facilities may be delivered independently.

Customers should review all order-confirmation emails, shipping notifications, packing slips, and tracking numbers before reporting a missing item. One delivered package does not necessarily indicate that every product within the order was included in that shipment.

When tracking confirms that all packages have been delivered but an item is still missing, the customer must submit a claim within seven calendar days of the final package’s delivery date.

The claim should include:

  • The order number
  • The name of the missing product
  • Photographs of the merchandise received
  • A photograph of the packaging and shipping label
  • A photograph of any included packing slip
  • A description of which items were present in the package

Customers should retain all packaging materials until the review is complete. If the fulfillment facility confirms that an item was omitted, Godfidence Inc. may issue a replacement, refund, or store credit for the affected product.

Tracking information generally becomes available after production has been completed and a shipping label has been created. The appearance of a tracking number does not always mean that the carrier has physically received or scanned the package.

Initial tracking activity may be delayed while the shipment awaits pickup or travels to the carrier’s first sorting facility. Carriers may also skip individual scans, experience system interruptions, or post tracking updates later than the package’s actual movement.

Customers should allow a reasonable period for tracking to activate before submitting an inquiry. Domestic tracking may require several business days to display its first update, while international shipments may require additional time.

Some shipping methods or destinations may provide limited tracking, and certain services may not display activity during every stage of transit. Tracking that pauses temporarily does not necessarily mean that a shipment has been lost.

Customers should contact Godfidence Inc. when:

  • Tracking has not activated within the expected carrier-update period.
  • The shipment has remained at the same location beyond its estimated delivery window.
  • Tracking displays an exception, failed delivery, or return-to-sender notice.
  • The tracking number appears invalid or belongs to a different destination.
  • The carrier requests information that the customer cannot provide.

Godfidence Inc. will review the order status and contact the fulfillment partner when necessary. Carrier investigations and tracking updates may require additional processing time.

Packages may be returned to the sender or fulfillment facility because of an incomplete or incorrect address, missing apartment information, unsuccessful delivery attempts, an unclaimed package, unpaid customs charges, refusal by the recipient, or failure to collect the shipment from a designated pickup location.

Customers are responsible for monitoring tracking information and responding promptly to carrier notices. Godfidence Inc. cannot guarantee that a package will be redirected or recovered after the carrier begins returning it.

When a package is returned because of information or circumstances caused by the customer, the original shipping fee will not be refunded. The customer may also be responsible for the cost of reshipping the order to a corrected address.

Returned print-on-demand products are not automatically restocked, refunded, or held indefinitely. Depending on the fulfillment partner and condition of the return, the original product may be unavailable for reshipment and a new item may need to be produced at the customer’s expense.

If a return occurred because of a verified fulfillment or carrier error, Godfidence Inc. will review the available options and may provide a replacement, refund, or store credit.

Customers who receive a return-to-sender notification should contact Godfidence Inc. immediately and provide the order number, tracking number, reason shown by the carrier, and a complete verified shipping address. Reshipment should not be assumed until written confirmation and payment of any applicable charges have been completed.

Customers may review their order status through their account, order-confirmation page, shipping notifications, or the tracking link provided after shipment. Status descriptions represent the current stage of the order and may update as the product moves through payment verification, production, quality review, packaging, and delivery.

Common order statuses may include:

  • Order Confirmed: The purchase has been successfully submitted and an order confirmation has been generated.
  • Payment Review: Payment authorization or additional order information is being verified.
  • Processing: The order is being reviewed and prepared for submission to the appropriate fulfillment provider.
  • On Hold: Additional information, payment verification, inventory availability, or customer action may be required before fulfillment can continue.
  • In Production: Manufacturing, printing, embroidery, customization, or product preparation has started.
  • Quality Review: The completed product is being inspected before packaging.
  • Ready to Ship: Production is complete, and the package is awaiting carrier pickup or its first tracking scan.
  • Shipped: The package has been transferred to the delivery carrier, and tracking information is available.
  • Partially Shipped: One or more products have shipped while the remaining items are still being processed.
  • Delivered: The carrier has recorded the shipment as delivered to the address provided during checkout.
  • Canceled: The order was successfully canceled before fulfillment was completed.
  • Refunded: An approved refund has been issued; additional posting time may be required by the customer’s financial institution.

An order status may remain unchanged for several days during production or carrier transit. A lack of frequent status updates does not necessarily mean the order has stopped progressing.

Customers seeking assistance should submit an inquiry through our Policies & Support page and include their full name, email address, and order number.

Customers are responsible for reviewing all purchase information before submitting payment. This includes the selected product, size, color, quantity, customization details, shipping method, delivery address, and contact information.

Requests to modify an order must be submitted immediately after checkout. Depending on the order’s status, Godfidence Inc. may attempt to update:

  • The shipping address
  • The selected product or style
  • The size or color
  • The quantity ordered
  • The shipping method
  • Approved customization details

Requested changes are not guaranteed. Print-on-demand orders may be submitted to a fulfillment provider shortly after payment is approved, and manufacturing may begin before a customer-service request is reviewed.

Once production has started, product-related modifications are generally unavailable. In some circumstances, the original order may need to be canceled—when still eligible—and replaced with a new purchase containing the correct selections.

Changing an order through a customer account, payment provider, or connected sales platform does not guarantee that the corresponding production request will also be updated. Customers must contact Godfidence Inc. directly so the fulfillment status can be reviewed.

Any additional product, shipping, tax, or service cost resulting from an approved change will be the customer’s responsibility. If the revised order costs less than the original purchase, the eligible difference may be refunded or issued as store credit.

Cancellation requests must be submitted as soon as possible after the order is placed. Godfidence Inc. will make a reasonable effort to stop the order; however, submitting a request does not guarantee that cancellation will be available.

An order can generally be canceled only before it enters production. Once materials have been reserved, artwork has been prepared, customization has started, or the product has otherwise entered the manufacturing process, the order becomes ineligible for cancellation.

Orders cannot ordinarily be canceled because:

  • The customer changed their mind.
  • A different size, color, or product is preferred.
  • The customer no longer needs the merchandise.
  • Production is progressing within the stated estimated timeline.
  • A promotional offer becomes available after the purchase.
  • The customer found the product at a different price.

Godfidence Inc. reserves the right to cancel an order because of suspected fraud, payment failure, pricing or product-information errors, unavailable merchandise, fulfillment restrictions, prohibited customization, insufficient shipping information, or circumstances preventing reasonable completion of the order.

When Godfidence Inc. cancels an order before fulfillment, the eligible amount will be returned to the original payment method. Financial institutions may require additional processing time before the funds appear in the customer’s account.

A preorder allows customers to reserve merchandise before its official release date or before the product becomes available for standard fulfillment. Products offered for preorder will be clearly identified on the applicable product page.

The estimated release, production, or shipping period will be displayed when available. All preorder dates are projections and may change because of manufacturing schedules, material availability, product testing, production volume, freight movement, customs processing, or other circumstances outside the reasonable control of Godfidence Inc.

Payment may be collected in full when the preorder is placed unless the product page states otherwise. Placing a preorder confirms the customer’s agreement to wait until the product is available for fulfillment.

Preorders may be subject to quantity restrictions, limited availability, separate shipping schedules, and final-sale conditions. Any special cancellation or refund terms will be disclosed on the product page before checkout.

When an order contains preorder and currently available products, Godfidence Inc. may:

  • Hold the complete order until every product is available.
  • Ship available products first and send preorder merchandise separately.
  • Assign separate tracking numbers to different shipments.

The fulfillment method will depend on the products, production facilities, shipping destinations, and available carrier services. Additional shipping fees may apply when a customer specifically requests separate delivery that was not included during checkout.

Customers should place preorder and time-sensitive merchandise in separate transactions when they do not want available products delayed by a future release.

A product becomes backordered when it is temporarily unavailable after an order has been submitted but is expected to return to production or inventory.

Backorders may occur because of unexpected demand, material shortages, unavailable sizes or colors, production interruptions, discontinued product components, or delayed inventory updates from a fulfillment partner.

When an ordered product becomes unavailable, Godfidence Inc. may contact the customer with one or more of the following options:

  • Continue waiting for the product to become available.
  • Select an available color, size, or comparable alternative.
  • Remove the unavailable product from the order.
  • Receive store credit for the affected merchandise.
  • Receive a refund for the affected merchandise.
  • Cancel the complete order when appropriate.

Replacement products will not be selected without customer approval when the alternative materially changes the style, color, fit, design placement, price, or product specifications.

Restock and availability estimates are not guaranteed. If an unavailable product is discontinued or cannot be fulfilled within a reasonable period, Godfidence Inc. may cancel and refund the affected item.

Other available merchandise within the order may continue through production and ship separately. Canceling a backordered item does not automatically cancel products that have already entered production.

Orders submitted through separate checkout transactions are treated as independent purchases. Each order receives its own confirmation number, payment authorization, fulfillment request, shipping calculation, and production record.

Godfidence Inc. generally cannot combine separate orders after they have been placed. Even when purchases contain the same customer name and delivery address, they may be assigned to different fulfillment providers, production facilities, packaging processes, or shipping carriers.

Shipping fees charged on separate orders will not be automatically combined, reduced, or refunded. These charges may already be committed to separate fulfillment and delivery requests before the customer contacts us.

Submitting multiple orders within a short period does not guarantee that they will:

  • Enter production at the same time.
  • Be manufactured at the same facility.
  • Be placed inside the same package.
  • Receive one tracking number.
  • Arrive on the same day.

Customers who want products processed as one purchase should add all desired merchandise to the shopping cart and complete a single checkout transaction.

Godfidence Inc. may combine eligible shipments when operationally practical, but this is done at our discretion and cannot be requested or guaranteed. Combining eligible packages does not automatically create an entitlement to a shipping refund.

Godfidence Inc. accepts the payment methods displayed during checkout. Available options may include major credit cards, debit cards, digital wallets, accelerated checkout services, gift cards, or other approved payment providers.

Payment availability may differ according to the customer’s device, location, currency, order value, and the payment services currently enabled on our website. A payment method that was available for a previous purchase is not guaranteed to remain available for future transactions.

Customers must provide accurate and current billing information, including the cardholder’s name, billing address, payment details, and any security information requested by the payment provider. The customer represents that they are authorized to use the payment method submitted with the order.

Godfidence Inc. does not guarantee that multiple payment methods can be applied to a single online purchase unless that option is specifically presented during checkout. Gift cards, store credit, and promotional discounts may also be subject to separate redemption requirements.

Payment must be successfully authorized before an order can be accepted for processing. Depending on the payment method and checkout configuration, funds may be charged immediately or temporarily authorized before the transaction is completed.

An order-confirmation email acknowledges that the purchase was received; however, it does not necessarily confirm that payment has been fully approved, reviewed, or captured. Orders with declined, incomplete, expired, reversed, or unverifiable payments may be placed on hold or canceled.

Customers may notice a temporary authorization or pending transaction on their financial account when attempting to complete a purchase. If an order is unsuccessful or canceled before payment is finalized, the customer’s bank or payment provider will determine when the temporary authorization is removed.

Godfidence Inc. cannot control or accelerate a financial institution’s processing schedule. Customers should contact their bank or payment provider when they have questions about pending charges, authorization holds, declined transactions, or the timing of a completed refund.

Orders will not enter production or fulfillment until all required payment and verification steps have been completed.

To protect our customers and business, orders may be reviewed for suspected fraud, unauthorized payment activity, identity inconsistencies, unusual purchasing behavior, or other security concerns.

An order may be delayed, placed on hold, canceled, or refunded when information submitted during checkout does not match the information associated with the payment method. Factors reviewed may include the billing address, shipping address, card-verification results, transaction history, order value, location information, and the number or frequency of attempted purchases.

Godfidence Inc. may request additional verification before approving an order. Requested information may include confirmation of the billing or shipping address, identification of the authorized purchaser, confirmation from the payment provider, or other documentation reasonably necessary to validate the transaction.

Customers should not submit sensitive information unless it has been specifically requested through an authorized Godfidence Inc. communication channel. Complete payment-card numbers, account passwords, and personal identification numbers should never be sent by email or through a general inquiry form.

Godfidence Inc. reserves the right to refuse or cancel any transaction that presents a reasonable risk of fraud, unauthorized activity, abuse, resale misconduct, chargeback misuse, or violation of our policies. When a canceled order has already been charged, the eligible payment will be returned to the original payment method.

Fraud-prevention reviews may extend normal order-processing times and do not guarantee that an order will be approved.

Applicable sales tax, use tax, value-added tax, goods and services tax, or similar government-required charges may be calculated and added during checkout. The amount charged may depend on the product, customer location, shipping destination, tax classification, and laws in effect when the order is completed.

Customers are responsible for entering a complete and accurate delivery address so that applicable taxes can be calculated properly. If the shipping destination or order information changes, the final tax amount may also change.

International customers may be responsible for import duties, customs charges, brokerage fees, handling expenses, or additional taxes imposed by the destination country. Unless expressly identified as included during checkout, these charges are not collected by Godfidence Inc. and must be paid by the recipient.

A customer’s refusal or failure to pay applicable import expenses does not automatically qualify the order for a refund. Packages returned because of unpaid customs charges may be subject to the Returned Packages provisions of our shipping policy.

Customers requesting a tax exemption must provide valid documentation before completing the purchase. Tax exemptions cannot always be applied retroactively after an order has been processed.

Discount codes must be entered in the designated field during checkout and successfully applied before the order is submitted. Customers are responsible for reviewing the order summary to confirm that the expected discount has been reflected in the final total.

Unless the promotion specifically states otherwise, discount codes:

  • Apply only to eligible products and purchases.
  • Cannot be redeemed for cash.
  • Cannot be applied to previous orders.
  • Cannot be used after their expiration date.
  • May be limited to one use per customer or household.
  • May require a minimum purchase amount.
  • May exclude taxes, shipping fees, gift cards, and selected merchandise.
  • May not be combined with other offers unless checkout permits the combination.
  • May be limited to a specific website, event, market, or sales channel.

A discount code is not valid when it is expired, entered incorrectly, obtained through unauthorized distribution, used outside its stated terms, or applied to merchandise that does not qualify.

Godfidence Inc. is not required to refund the difference when a customer completes an order without entering an available discount code. Customer-service representatives cannot guarantee that a discount will be manually applied after payment has been submitted.

Discount codes may be disabled when their usage limit has been reached or when unauthorized sharing, duplication, manipulation, or abuse is suspected.

Godfidence Inc. may periodically offer sales, complimentary products, reduced shipping, limited-time discounts, giveaways, early-access opportunities, or other promotional benefits.

Each promotion is governed by the terms communicated through the applicable advertisement, product page, email, social-media post, event notice, or checkout experience. Promotional terms may include eligibility requirements, geographic restrictions, purchase minimums, product exclusions, quantity limitations, expiration dates, and availability conditions.

Promotions are valid only during the stated offer period and while qualifying merchandise or promotional supplies remain available. Timeframes may be based on the time zone identified in the promotion or, when none is stated, the time zone used by Godfidence Inc.

Complimentary or promotional products have no cash value and cannot be substituted, exchanged, returned for a refund, or added to a completed order unless otherwise stated. A qualifying purchase that is canceled, refunded, disputed, or returned may also cause the associated promotional benefit to be canceled or deducted from the customer’s refund.

Promotional offers are not automatically applied retroactively. Customers who purchase merchandise before or after a promotional period are not entitled to a refund, adjustment, or store credit for the difference.

Godfidence Inc. may modify, suspend, extend, or end a promotion when necessary because of inventory availability, technical problems, fraud, misuse, printing errors, or circumstances outside our reasonable control. Changes will not affect completed orders except where correction is required by law, fraud is identified, or the original offer was applied in error.

Godfidence Inc. makes reasonable efforts to ensure that product prices, discounts, shipping charges, descriptions, and promotional information are accurate. Despite these efforts, typographical mistakes, technical issues, outdated information, incorrect discount settings, or system errors may occasionally display an inaccurate price.

The presence of an incorrect price does not guarantee that an order will be fulfilled at that amount. When a material pricing error is discovered before fulfillment, Godfidence Inc. may:

  • Contact the customer to confirm whether they wish to proceed at the corrected price.
  • Remove the affected product and refund its purchase price.
  • Cancel and refund the affected order.
  • Correct the price before accepting additional purchases.

A customer will not be charged a higher product price without notice and authorization. When the corrected price is lower than the amount paid, Godfidence Inc. may refund the eligible difference or cancel and replace the transaction as operationally appropriate.

Orders involving obvious pricing mistakes, unauthorized discount combinations, manipulated checkout behavior, duplicated promotional benefits, or technical malfunctions may be canceled even when an order-confirmation email has been issued, to the extent permitted by applicable law.

Approved refunds resulting from pricing errors will be returned to the original payment method. Godfidence Inc. is not responsible for bank processing times, temporary authorization holds, currency-conversion differences, or financial institution fees associated with the original transaction or refund.

Product sizing may vary based on the garment style, manufacturer, material composition, cut, and fulfillment provider. A customer’s usual size in one product may fit differently in another, even when both products display the same labeled size.

Customers are strongly encouraged to review the size chart provided on each individual product page before completing a purchase. Measurements should be compared with a similar garment that fits comfortably rather than relying solely on a preferred or commonly purchased size.

Fit descriptions such as relaxed, oversized, standard, slim, cropped, unisex, or athletic are intended to provide general guidance. The final fit may vary according to the customer’s body type, preferred styling, and how the garment is worn.

When measuring a garment, place it flat on a level surface without stretching the fabric. Follow the measuring instructions shown on the applicable size chart, as measurement methods may differ between products.

Because many Godfidence Inc. products are made to order, selecting an incorrect size or preferring a different fit does not ordinarily qualify the product for a return, exchange, or refund. A size-related claim may be reviewed when the size received differs from the confirmed order or when the garment measurements materially differ from the published size chart beyond reasonable manufacturing tolerances.

Godfidence Inc. makes reasonable efforts to present product colors, artwork, materials, and design details as accurately as possible. However, the appearance of a physical product may vary slightly from the images displayed online.

Color differences may result from:

  • Screen brightness and display settings
  • Device type and monitor calibration
  • Product photography and lighting
  • Fabric color and material composition
  • Printing, embroidery, or dyeing methods
  • Variations between production batches

Print-on-demand products are individually manufactured rather than produced as one identical inventory batch. Minor differences in color saturation, artwork positioning, print texture, stitching, embroidery placement, garment dimensions, or label alignment may occur.

Artwork may also be proportionally adjusted to fit the printable area of different products and sizes. As a result, a design may appear slightly larger, smaller, higher, or lower depending on the selected garment.

Product mockups are provided as visual representations and may not display every seam, fold, texture, scale difference, or manufacturing detail. Minor variations that fall within reasonable production standards are not considered defects.

Proper care can help preserve the garment, artwork, shape, and overall quality of a product. Customers should always review and follow the care instructions printed on the product label, as those instructions take priority over general recommendations.

Unless the garment label states otherwise, customers should:

  • Wash the product inside out.
  • Use cold water and a gentle wash cycle.
  • Wash with similar colors.
  • Use a mild detergent.
  • Avoid bleach and harsh cleaning products.
  • Air-dry when possible or tumble-dry using low heat.
  • Avoid ironing directly over printed or embroidered artwork.
  • Avoid dry cleaning unless the care label specifically permits it.

High temperatures, aggressive washing cycles, excessive detergent, prolonged soaking, and repeated exposure to friction may cause fading, cracking, shrinkage, peeling, pilling, or damage to the decoration.

Some garments may experience minor shrinkage after washing, particularly when exposed to warm or hot water and high dryer temperatures. Customers should consider the fabric composition, fit preference, and care instructions when selecting a size.

Damage caused by improper washing, drying, ironing, storage, alterations, chemical exposure, or failure to follow the care instructions is not considered a manufacturing defect and does not qualify for a complimentary replacement or refund.

Products displayed on the Godfidence Inc. website are subject to availability. A product appearing online does not guarantee that every size, color, style, or variation is currently available for production or shipment.

Because select products are fulfilled through third-party print-on-demand providers, availability may change without notice as a result of:

  • Material or garment shortages
  • Size or color availability
  • Production capacity
  • Supplier inventory changes
  • Product discontinuation
  • Fulfillment-region restrictions
  • Shipping limitations
  • Seasonal demand

In limited circumstances, a product may become unavailable after an order has been submitted. When this occurs, Godfidence Inc. may contact the customer to offer an available alternative, comparable product, different color, store credit, partial refund, or cancellation of the affected item.

An alternative product will not be selected without customer approval when the replacement would materially change the product’s style, fit, color, design placement, material, or price.

Products identified as limited edition, seasonal, event-exclusive, preorder, clearance, or final sale may not be restocked after they sell out. Restock dates and future availability are estimates and are not guaranteed.

Godfidence Inc. reserves the right to discontinue, modify, replace, or limit any product or variation at any time.

Godfidence Inc. makes reasonable efforts to provide clear and accurate information regarding each product’s design, material, fit, features, measurements, production method, and care requirements.

Customers are responsible for reviewing the complete product description, available images, size chart, color selection, quantity, pricing, and applicable policy notices before submitting an order.

Descriptions may include information supplied by manufacturers, fulfillment providers, production partners, or other third parties. Product specifications may occasionally change when a supplier updates a garment, material, component, manufacturing process, or available product variation.

Minor updates that do not materially alter the purpose, overall appearance, or functionality of a product may be made without prior notice. When a change would significantly affect an order that has already been placed, Godfidence Inc. may contact the customer before continuing with fulfillment.

The following terms are intended as general descriptions:

  • Unisex: Designed for a broad range of customers and may follow a standard or traditionally masculine garment cut.
  • Oversized: Intentionally designed with additional room or a looser silhouette.
  • Made to Order: Produced after the customer completes a purchase.
  • Print on Demand: Printed, embroidered, or manufactured individually through a fulfillment partner after an order is submitted.
  • Limited Edition: Offered in restricted quantities or for a limited period and may not be restocked.
  • Final Sale: Ineligible for standard returns, exchanges, or refunds except for qualifying defects or fulfillment errors.

Product titles, lifestyle images, model styling, accessories, props, backgrounds, and accompanying merchandise may be used for presentation purposes. Unless specifically included in the product description, only the identified product is included with the purchase.

If a material difference exists between the product description and the item received, customers must report the concern within seven calendar days of delivery and provide the requested photographs and order information for review.

Effective Date: [July, 30, 2026]
Last Updated: [July, 30, 2026]

Privacy

Godfidence Inc. respects the privacy of our customers and website visitors. This section explains the types of personal information we may collect, why we collect it, how it may be used or disclosed, and the choices available to individuals who interact with our website, products, services, events, and customer-support channels.

Information We Collect

We may collect information that customers provide directly, including:

  • Name
  • Email address
  • Telephone number
  • Billing and shipping addresses
  • Account information
  • Order history
  • Product preferences
  • Customer-service communications
  • Reviews, photographs, and other submitted content
  • Information included in return, refund, or product-issue requests

Payment information is processed through authorized payment-service providers. Godfidence Inc. may receive limited transaction details, such as payment status, payment method type, billing address, and fraud-screening results, but we do not ordinarily receive or store complete payment-card numbers.

We may also collect certain technical information automatically when a visitor uses our website. This may include the visitor’s IP address, browser type, device information, approximate location, referring website, pages viewed, links selected, shopping activity, session information, and interactions with website features.

How Information Is Used

Personal information may be used to:

  • Process payments and complete purchases
  • Produce, package, ship, and deliver orders
  • Provide tracking and order-status notifications
  • Manage customer accounts
  • Respond to questions, claims, and support requests
  • Process approved returns, refunds, replacements, or store credit
  • Detect fraud, misuse, security incidents, and unauthorized transactions
  • Improve our website, products, services, and customer experience
  • Measure website performance and customer engagement
  • Send marketing communications when permitted
  • Administer promotions, events, surveys, or giveaways
  • Maintain financial, tax, operational, and legal records
  • Comply with applicable laws and enforce our policies

We seek to collect and use only the information reasonably necessary for legitimate business, operational, security, and legal purposes.

How Information May Be Shared

Information may be disclosed to service providers that assist with operating our business. These providers may include Shopify, payment processors, Printify, Tapstitch, production facilities, shipping carriers, website hosts, analytics services, marketing platforms, fraud-prevention providers, professional advisers, and customer-support systems.

These parties may receive only the information reasonably necessary to perform their assigned services. For example, a production or shipping partner may receive a customer’s name, selected products, shipping address, telephone number, and order details to manufacture and deliver the purchase.

Information may also be disclosed when reasonably necessary to:

  • Comply with a law, court order, subpoena, or government request
  • Investigate suspected fraud, theft, abuse, or security incidents
  • Protect the rights, safety, property, or operations of Godfidence Inc., our customers, or others
  • Enforce an agreement or website policy
  • Complete a merger, financing, acquisition, restructuring, or transfer of business assets

We may use analytics, advertising, or similar technologies that disclose limited device or activity information to third parties. In some jurisdictions, these activities may be legally defined as selling, sharing, or processing personal information for targeted advertising. Where required, customers may use the privacy controls provided on our website to opt out.

Marketing Communications

Customers may receive promotional emails or text messages when they have provided the appropriate permission. Marketing consent is not required to complete a standard purchase.

Recipients may unsubscribe from promotional emails by selecting the unsubscribe option included in the message. Text-message recipients may follow the opt-out instructions provided in the applicable message.

Unsubscribing from marketing does not prevent Godfidence Inc. from sending necessary transactional communications, including order confirmations, shipping notices, policy updates, security alerts, and responses to customer-service requests.

Data Retention

Personal information may be retained for as long as reasonably necessary to complete the purposes described in this policy. Retention periods may be influenced by the nature of the information, order history, customer-support needs, tax and accounting requirements, fraud prevention, dispute resolution, contractual obligations, and applicable law.

Information that is no longer reasonably required may be deleted, anonymized, or securely disposed of, subject to technical and legal limitations.

Privacy Rights

Depending on the customer’s location and applicable law, the customer may have the right to request:

  • Confirmation that personal information is being processed
  • Access to certain personal information
  • Correction of inaccurate information
  • Deletion of eligible information
  • A portable copy of eligible information
  • A list of certain third parties that received personal information
  • Withdrawal of previously provided consent
  • An opt-out from targeted advertising, qualifying data sharing, or qualifying data sales
  • An appeal when a privacy request is denied

Requests may be submitted through [privacy request form or email address]. We may request reasonable information to verify the requester’s identity and authority before completing the request.

Certain records may be retained when necessary to complete an order, detect fraud, maintain financial records, resolve disputes, comply with the law, or exercise and defend legal claims.

Where required, we will recognize applicable browser-based privacy preference signals. Customers may also adjust available cookie and privacy choices through the controls presented on our website.

Data Security

Godfidence Inc. and our service providers use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, disclosure, loss, misuse, alteration, or destruction.

No website, transmission method, storage system, or security measure can be guaranteed to be completely secure. Customers are responsible for protecting their account credentials and should notify us promptly if they believe their account or personal information has been compromised.

Children’s Privacy

Our website is not directed toward children under 13 years of age, and we do not knowingly request personal information directly from children under 13 without appropriate parental or legal authorization.

A parent or legal guardian who believes that a child submitted personal information without authorization should contact us at [privacy email address]. We will review the request and take appropriate action consistent with applicable law.

International Visitors

Information may be processed in countries other than the visitor’s place of residence. Those locations may have different privacy and data-protection requirements.

When required, Godfidence Inc. and its service providers will use appropriate measures for international data processing and transfers.

Privacy Policy Updates

This privacy section may be revised to reflect changes in our business practices, website features, service providers, technology, or legal obligations. The revised version will be published with an updated effective date.

Material changes may also be communicated through the website, by email, or through another reasonable notification method.

These Terms of Service govern access to and use of the Godfidence Inc. website, online store, products, content, and related services. By visiting the website, creating an account, submitting information, or completing a purchase, the user agrees to these terms and all policies incorporated into them.

A visitor who does not agree to these terms should discontinue use of the website.

Website Eligibility and Use

Users must have the legal capacity to enter into a binding agreement or must use the website under the supervision of a parent or legal guardian.

The website may only be used for lawful personal or business purposes consistent with these terms. Users may not:

  • Attempt to interfere with website security or performance
  • Introduce viruses, malicious code, automated attacks, or harmful technology
  • Access another person’s account without authorization
  • Submit false, misleading, fraudulent, or unlawful information
  • Scrape, copy, reproduce, or commercially exploit website content without permission
  • Use the website to violate the rights of Godfidence Inc. or another person
  • Attempt to bypass purchase limits, promotional rules, or fraud-prevention measures
  • Use automated purchasing systems without written authorization

We may restrict or terminate access when a user violates these terms, presents a security risk, misuses our services, or engages in suspected fraudulent activity.

Accounts

Customers are responsible for maintaining the confidentiality of their login credentials and for activity conducted through their accounts.

Account information must remain complete and accurate. Godfidence Inc. is not responsible for losses caused by a customer’s failure to protect account credentials or update outdated information.

We reserve the right to suspend, restrict, or close an account when reasonably necessary to address fraud, abuse, policy violations, security concerns, or unlawful conduct.

Products and Purchases

All purchases are subject to product availability, payment authorization, fraud review, shipping eligibility, and the policies published on our website.

Godfidence Inc. may refuse, limit, cancel, or refund an order when:

  • A product is unavailable
  • Payment cannot be verified
  • Order information is incomplete or inaccurate
  • Fraud or unauthorized activity is suspected
  • A pricing or promotional error has occurred
  • A purchase violates quantity or geographic restrictions
  • Fulfillment cannot reasonably be completed

Product images and descriptions are provided to assist customers with purchasing decisions. Minor variations may occur as explained in our Product Information and Print-on-Demand policies.

Third-Party Services

Our website may rely on or contain links to services operated by third parties, including Shopify, payment providers, fulfillment partners, shipping carriers, social-media platforms, and external websites.

Godfidence Inc. does not control every third-party service and is not responsible for its separate content, availability, security, policies, or practices. Customers should review the terms and privacy notices of third-party services they choose to use.

Disclaimer of Warranties

To the fullest extent permitted by applicable law, the website and its content are provided on an “as available” basis without warranties beyond those that cannot legally be excluded.

Godfidence Inc. does not guarantee that the website will always operate without interruption, delay, technical error, harmful components, or temporary unavailability. We may modify, suspend, or discontinue website features when reasonably necessary.

Nothing in these terms excludes any express product commitment stated in an applicable order confirmation or any consumer right that cannot legally be waived.

Limitation of Liability

To the fullest extent permitted by applicable law, Godfidence Inc. will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages resulting from access to or use of the website.

Where liability cannot be excluded completely, our total liability relating to a purchase will not exceed the amount paid for the product or service giving rise to the claim, except where a different remedy is required by law.

These limitations do not apply when liability cannot legally be limited or excluded.

Indemnification

To the extent permitted by law, a user agrees to be responsible for claims, losses, liabilities, and reasonable expenses arising from the user’s unlawful conduct, violation of these terms, infringement of another party’s rights, or misuse of the website.

Governing Law and Disputes

These terms will be interpreted under the laws of [State], without regard to conflict-of-law principles, except where another jurisdiction’s mandatory consumer protections apply.

Before initiating formal legal action, customers are encouraged to contact [support email address] so that the parties may attempt to resolve the concern directly.

Any mandatory arbitration provision, class-action waiver, venue requirement, or other dispute-resolution clause should be added only after review by a qualified attorney.

Severability and Waiver

If any provision of these terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.

A failure by Godfidence Inc. to enforce a provision on one occasion does not waive our right to enforce that provision later.

Changes to These Terms

Godfidence Inc. may update these terms to reflect changes in our services, policies, website features, or legal obligations. Updated terms become effective when published unless a later effective date is stated.

Continued use of the website after an update constitutes acceptance of the revised terms to the extent permitted by law.

Godfidence Inc. and our authorized service providers may use cookies, pixels, tags, local storage, and similar technologies to operate the website, remember visitor choices, understand website activity, prevent fraud, and support marketing efforts.

A cookie is a small data file stored on a visitor’s browser or device. Some cookies expire when the browser closes, while others remain until they expire or are deleted.

Types of Cookies

Our website may use:

Necessary Cookies:
These cookies support essential functions such as page navigation, account access, shopping-cart activity, checkout, payment security, fraud prevention, and customer privacy settings. Disabling necessary cookies may prevent parts of the website from functioning properly.

Preference Cookies:
These technologies remember selections such as language, location, display preferences, and previously entered information.

Analytics Cookies:
Analytics technologies help us understand how visitors interact with the website, which pages are viewed, how customers navigate the store, and where technical improvements may be needed.

Advertising Cookies:
Advertising and social-media technologies may be used to measure campaigns, limit repeated advertisements, understand customer interests, or provide more relevant marketing.

Cookie Choices

Visitors may manage available cookie preferences through the consent banner or privacy settings displayed on our website. Browser settings may also allow users to block, limit, or delete cookies.

Restricting certain technologies may affect website performance, saved preferences, analytics accuracy, or the availability of particular features.

The Shopify cookie banner may manage Shopify-supported cookies and pixels. Cookies or tracking technologies added through separate applications, integrations, or custom code must also be configured to respect applicable customer choices.

Where legally required, nonessential technologies will not be activated until the appropriate consent or authorization has been received.

Unless otherwise stated, the Godfidence Inc. website and its original content are owned by, licensed to, or used with permission by Godfidence Inc.

Protected materials may include:

  • Business and product names
  • Logos, trademarks, and slogans
  • Clothing designs and artwork
  • Photographs and videos
  • Product mockups
  • Written copy and policy language
  • Website graphics and layouts
  • Marketing campaigns
  • Audio, animation, and digital content

Visitors may view and use website content for personal, noncommercial shopping and informational purposes. No ownership rights are transferred through website access or product purchase.

Without prior written authorization, users may not reproduce, modify, distribute, sell, license, publish, display, remove ownership notices from, create derivative works from, or commercially exploit protected Godfidence Inc. materials.

Purchasing a physical product does not transfer ownership of the artwork, trademark, design, photograph, or other intellectual property associated with that product.

“Godfidence,” Godfidence Inc., Godfidence Apparel, associated logos, slogans, collections, and identifying brand elements may not be used in a way that suggests sponsorship, endorsement, partnership, or affiliation without written permission.

Copyright Concerns

A person who believes that material displayed on our website infringes their copyright may send a written notice to [copyright email address or designated agent].

The notice should identify:

  • The copyrighted work claimed to have been infringed
  • The material believed to be infringing and its location
  • The reporting party’s name and contact information
  • A statement explaining the good-faith belief that the use is unauthorized
  • A statement that the submitted information is accurate
  • The physical or electronic signature of the copyright owner or authorized representative

We may remove or restrict access to disputed material while reviewing a properly submitted notice. False or misleading infringement claims may carry legal consequences.

A formal Digital Millennium Copyright Act process and registered designated agent should be established separately when applicable to the website’s operations.

User Content includes reviews, comments, photographs, videos, messages, testimonials, artwork, survey responses, social-media submissions, and other materials submitted to Godfidence Inc. or posted through website features.

Users retain ownership of original content they lawfully create. By voluntarily submitting User Content for public display, marketing consideration, a contest, a review, or a promotional campaign, the user grants Godfidence Inc. a nonexclusive, worldwide, royalty-free license to host, reproduce, display, format, and distribute that content for the purpose for which it was submitted.

When feasible, Godfidence Inc. may credit the original creator. The user understands that credit may not be possible in every format or placement.

This license does not authorize Godfidence Inc. to manufacture or sell a customer’s independently created artwork as merchandise unless separate permission has been obtained.

By submitting content, the user represents that:

  • They created the content or have permission to submit it.
  • The content does not violate another person’s copyright, trademark, privacy, publicity, or contractual rights.
  • Any individuals shown in the content have provided the necessary permission.
  • The content is accurate and does not contain unlawful, threatening, discriminatory, defamatory, obscene, deceptive, or malicious material.
  • The submission does not contain viruses, harmful code, or unauthorized advertising.

Godfidence Inc. may review, decline, edit for formatting, restrict, or remove User Content that violates these terms or is otherwise inappropriate for the intended website feature. We are not obligated to publish every submission.

Personal information included in customer-service forms, defect photographs, return requests, or private communications will not be treated as public User Content solely because it was submitted for support purposes.

A customer who wants previously published User Content removed may contact Info@godfidencepdx.com. Removal requests will be evaluated according to the nature of the content, existing campaigns, contractual permissions, technical limitations, and applicable law.

Godfidence Inc. is committed to providing a welcoming and accessible online experience for customers with disabilities.

We seek to improve the usability of our website through recognized accessibility practices. Our efforts may include:

  • Providing meaningful alternative text for important images
  • Supporting keyboard navigation
  • Maintaining readable text and visual contrast
  • Using clear headings, labels, and page structures
  • Providing understandable form instructions and error messages
  • Adding captions or transcripts to important video content when reasonably available
  • Reviewing new website features for accessibility concerns
  • Working with service providers to address identified barriers

Accessibility is an ongoing process, particularly because our website may include third-party applications, product integrations, embedded content, and external services that we do not completely control.

We do not claim that every page or feature will be accessible in every combination of browser, device, operating system, and assistive technology. However, we welcome feedback and will make reasonable efforts to investigate and address reported barriers.

Customers who experience difficulty accessing information, completing a purchase, reviewing a policy, or using a website feature may contact us at:

Accessibility Email: [accessibility email address]
Telephone: [customer-support number]
Mailing Address: [business mailing address]

Please identify the page or feature involved, describe the difficulty encountered, and share the preferred method of receiving assistance. Customers may request product details, policies, sizing information, or other website content in an alternative format when reasonably available.

We aim to respond to accessibility concerns within a reasonable period and will provide updates when additional review or technical work is required.

Contact Information

Questions about this Legal & Website Policy may be directed to:

Godfidence Inc.
Website: godfidencepdx.com
Email: [support email address]
Privacy Requests: [privacy email address or request form]
Mailing Address: [business mailing address]

Godfidence Inc. may use email to communicate with customers and subscribers about product releases, restocks, promotions, events, company updates, abandoned shopping carts, surveys, and other brand-related information.

Customers may join our marketing email list by subscribing through our website, selecting an available marketing option during checkout, entering an eligible promotion, creating an account, or otherwise providing permission where required.

Marketing emails sent by or on behalf of Godfidence Inc. will use sender information and subject lines intended to accurately identify the message and describe its content. We will not intentionally use deceptive sender details, misleading subject lines, or false promotional claims.

Email Preferences and Unsubscribing

Recipients may unsubscribe from marketing emails at any time by selecting the unsubscribe link included in an eligible message or by contacting us at [support email address].

After an unsubscribe request is submitted, additional processing time may be required before the recipient is removed from every applicable marketing list. A recipient may also receive a message that was already scheduled or being processed before the request was completed.

Unsubscribing from promotional emails does not prevent Godfidence Inc. from sending necessary nonmarketing communications related to:

  • Order confirmations
  • Payment or fraud-verification requests
  • Production and fulfillment updates
  • Shipping and delivery notifications
  • Returns, refunds, replacements, or store credit
  • Customer-service inquiries
  • Account security
  • Material policy or service updates
  • Other communications necessary to complete a requested transaction

Customers who use more than one email address may need to unsubscribe each address separately. Changing an email preference with Godfidence Inc. may not automatically update preferences previously submitted to an unrelated third-party platform.

Godfidence Inc. may use authorized service providers to manage email subscriptions, deliver messages, measure campaign performance, and process unsubscribe requests. We remain responsible for managing our marketing communications in accordance with applicable requirements.

Email Availability and Delivery

Godfidence Inc. does not guarantee that every email will be received. Messages may be delayed, blocked, filtered into a spam or promotional folder, or rejected because of a recipient’s email provider, account settings, storage limits, security controls, or inaccurate contact information.

Customers are responsible for providing a valid email address and updating it when necessary. Adding our authorized sending address to an approved contact or safe-sender list may improve message delivery.

Promotional availability is not guaranteed merely because an email was sent or received. Products, discounts, event spaces, and limited releases may become unavailable before a recipient opens or responds to a message.

Godfidence Inc. may offer an optional SMS or text-message program for customers who want to receive promotional messages, product announcements, restock alerts, event information, limited-release notices, discounts, and other brand updates.

By voluntarily enrolling in an SMS marketing program, the subscriber authorizes Godfidence Inc. and its authorized messaging provider to send recurring text messages to the telephone number submitted during enrollment. Messages may be sent using automated technology when permitted.

Consent to receive promotional text messages is not a condition of purchasing any product or service from Godfidence Inc.

SMS Enrollment

Customers may enroll through an authorized website form, checkout option, keyword, QR code, event form, or another method clearly presented by Godfidence Inc.

By enrolling, the subscriber confirms that:

  • The submitted telephone number is accurate.
  • The subscriber is the account holder or an authorized user of that number.
  • The subscriber has the authority to provide consent for messages sent to that number.
  • The subscriber understands that message frequency may vary.
  • Standard message and data rates may apply according to the subscriber’s wireless plan.
  • Consent may be withdrawn at any time.

Customers should not enroll a telephone number belonging to another person without that person’s authorization.

Opting Out

Subscribers may withdraw consent from promotional text messages at any time by replying STOP to an eligible Godfidence Inc. marketing message or by using another reasonable opt-out method communicated through the program.

After an opt-out request is received, the subscriber may receive one final message confirming that the request has been processed. No additional promotional text messages will be sent unless the subscriber later provides new consent.

Subscribers may reply HELP for available assistance or contact [support email address] for support. Alternative opt-out language that clearly communicates a request to stop messages may also be honored when required by applicable law.

Opting out of SMS marketing does not necessarily prevent separate transactional messages that the customer specifically requested or that are necessary to provide order, delivery, account, or customer-support information. Where required, transactional and promotional consent preferences will be managed separately.

Telephone Number Changes

Subscribers must notify Godfidence Inc. or unsubscribe before transferring, disconnecting, or surrendering an enrolled telephone number.

A person who receives messages intended for a previous owner of a telephone number should reply STOP or contact [support email address] so the number can be removed from the applicable list.

Godfidence Inc. is not responsible for messages delivered to a reassigned number when we were not informed that the original subscriber no longer controlled it.

Message Delivery

Message frequency may vary according to promotions, releases, events, customer activity, and program availability. Godfidence Inc. does not guarantee that text messages will be delivered within a particular period or received before an offer expires.

Wireless carriers are not responsible for delayed or undelivered messages. Delivery may be affected by carrier availability, device settings, network conditions, service interruptions, number eligibility, geographic limitations, or other technical circumstances.

Godfidence Inc. may modify, suspend, or discontinue an SMS program when reasonably necessary. Ending the program will not create an entitlement to compensation, store credit, or continuation of a previously available promotional offer.

Godfidence Inc. welcomes honest customer feedback regarding our products, ordering experience, fulfillment, events, and customer service. Reviews may help other customers make informed decisions and allow us to identify opportunities for improvement.

Customers may be invited to submit a review after completing a purchase or interacting with our business. Receiving a review request does not require the customer to respond, and submitting a review does not guarantee that it will be published.

Reviews should reflect the reviewer’s genuine experience and personal opinion. Customers must not submit content that falsely represents another person’s experience, misstates whether a product was purchased or used, or contains information the reviewer knows to be materially inaccurate.

Review Standards

A review may be declined, restricted, or removed when it:

  • Contains threats, harassment, hate speech, or discriminatory language
  • Includes obscene, sexually explicit, or excessively graphic material
  • Reveals private or sensitive personal information
  • Contains payment-card details, account credentials, addresses, or telephone numbers
  • Infringes a copyright, trademark, privacy right, or other protected right
  • Includes malicious links, viruses, advertisements, or unrelated promotional content
  • Discusses an unrelated product, transaction, or business
  • Impersonates another person or misrepresents the reviewer’s identity
  • Appears to be fabricated, duplicated, automated, manipulated, or submitted without a genuine experience
  • Is submitted in exchange for compensation that was not properly disclosed
  • Violates applicable law or another Godfidence Inc. policy

A review will not be rejected or removed solely because it expresses a negative opinion or provides unfavorable but genuine feedback. Godfidence Inc. may contact a reviewer to better understand a concern or attempt to resolve a customer-service issue, but the reviewer will not be required to change an honest review as a condition of receiving appropriate assistance.

We may correct formatting issues, remove prohibited personal information, or shorten content for display limitations when doing so does not materially alter the reviewer’s meaning or opinion.

Verified Reviews

Reviews connected to a confirmed purchase may be identified as Verified Purchase, Verified Customer, or a similar designation. This label confirms that the review is associated with a recorded transaction; it does not represent an endorsement of the review’s opinion by Godfidence Inc.

Reviews submitted without a verified-purchase label may still be published when the reviewer had a legitimate experience with the product, service, event, or business.

Godfidence Inc. does not guarantee that every published review has been independently verified. Reviews represent the opinions of individual contributors and do not necessarily reflect the views of Godfidence Inc.

Incentivized Reviews

Godfidence Inc. may occasionally offer a discount, loyalty benefit, giveaway entry, complimentary product, or another incentive in exchange for submitting an honest review.

Any incentive will be offered for genuine feedback and will not be conditioned on the review being positive, receiving a particular rating, or expressing a predetermined opinion. When required, the existence and nature of the incentive must be clearly disclosed with the review.

Employees, contractors, owners, family members, brand representatives, ambassadors, influencers, and other individuals with a material relationship to Godfidence Inc. must clearly disclose that relationship when submitting or promoting a review or testimonial.

Godfidence Inc. does not knowingly purchase, create, publish, or request fake reviews or testimonials.

Review Display and Use

By submitting a review for public display, the reviewer grants Godfidence Inc. permission to host, reproduce, format, display, share, and use the review in connection with our website, product pages, social-media channels, advertisements, emails, and other marketing materials, subject to our User Content Policy.

A review may be displayed with the reviewer’s submitted first name, last initial, general location, rating, photographs, video, or verified-purchase designation. Reviewers should not include information they do not want displayed publicly.

Reviews may be administered, collected, displayed, or syndicated through an authorized third-party review provider. A review published on one Godfidence Inc. sales channel may also appear on another authorized channel when permitted.

Reviewers who want eligible content removed or corrected may contact [support email address]. We will review the request, but removal may be subject to existing permissions, legal recordkeeping, third-party platform limitations, and content already incorporated into completed materials.

Godfidence Inc. is committed to providing clear, respectful, and timely assistance throughout the customer experience. Customers may contact our support team regarding orders, products, shipping, returns, payments, promotions, website accessibility, or other concerns related to a purchase or interaction with our business.

Support requests should be submitted through the inquiry form located on our Policies & Support page or sent to [support email address]. Using the official support channel helps us securely organize requests, verify order details, and maintain an accurate record of all communication.

Customers should submit one inquiry per issue whenever possible. Sending repeated messages through multiple channels may create duplicate cases and delay our ability to review the request efficiently.

Social-media comments, direct messages, and personal messages sent to employees or company representatives are not considered official customer-support requests. Customers who initially contact us through social media may be redirected to the official support form or email address before assistance can be provided.

For security and record keeping purposes, Godfidence Inc. may continue the conversation through the email address associated with the customer’s order.

Customers must provide enough accurate information for Godfidence Inc. to identify the order, understand the concern, and determine the appropriate next steps.

A standard support request should include:

  • The customer’s full name
  • The email address used during checkout
  • The order number
  • The product name or description
  • The date the order was placed or delivered
  • A clear explanation of the concern
  • The requested resolution
  • Relevant photographs, tracking details, or supporting documents

When the inquiry involves several products, customers should clearly identify which item is affected by listing the product name, size, color, and quantity.

Customers may be asked to verify additional information before account details, order records, refunds, address information, or payment-related matters can be discussed. This verification is intended to protect customer privacy and prevent unauthorized changes.

Customers should never submit account passwords, personal identification numbers, full payment-card numbers, or card security codes through a support form, email, or social-media message. Godfidence Inc. will not request complete payment credentials through these communication methods.

Incomplete, inaccurate, or inconsistent information may delay the review process. If requested information is not provided within a reasonable period, the inquiry may be closed without resolution.

Customers should select the category that most accurately describes their concern when completing the support form. Selecting the correct category helps route the request to the appropriate review process.

Available categories may include:

Order Status

Use this category to request an update regarding order confirmation, processing, production, fulfillment, shipment, or delivery.

Order Change or Cancellation

Use this category to request a change to an eligible order or to ask whether cancellation remains available. Changes and cancellations are not guaranteed once production has begun.

Shipping or Tracking

Use this category for tracking concerns, delayed shipments, failed delivery attempts, incorrect tracking information, or questions about split packages.

Missing or Marked Delivered

Use this category when a package has passed its estimated delivery window, cannot be located, or has been marked delivered but was not received.

Damaged or Defective Product

Use this category when merchandise arrives damaged, incorrectly printed, materially defective, or otherwise unusable upon delivery.

Incorrect or Missing Item

Use this category when the customer receives the wrong product, size, color, quantity, or design, or when an item is missing from a completed shipment.

Return, Refund, or Store Credit

Use this category for questions regarding return eligibility, approved refunds, replacements, exchanges, or issued store credit.

Sizing or Product Information

Use this category for questions about measurements, fit, materials, product care, availability, or information displayed on a product page.

Payment or Promotion

Use this category for duplicate charges, declined payments, pending authorizations, discount-code concerns, gift cards, promotional eligibility, or pricing questions.

International Order

Use this category for customs, duties, international tracking, import requirements, delivery restrictions, or returned international packages.

Website or Accessibility

Use this category to report technical difficulties, inaccessible website features, checkout errors, or requests for information in an alternative format.

General Inquiry

Use this category only when none of the available options accurately describe the concern.

Submitting a request under an incorrect category will not automatically cause it to be denied; however, the inquiry may require additional routing and response time.

Photographs may be required when a customer reports a damaged, defective, incorrect, incomplete, or materially different product. Visual documentation allows Godfidence Inc. and the applicable fulfillment partner to verify the concern and determine whether the order qualifies for a replacement, refund, reprint, or store credit.

Requested photographs may include:

  • A clear image of the entire product
  • A close-up image of the affected area
  • The front and back of the product
  • The product’s size or identification label
  • The exterior packaging
  • The shipping label
  • Any packing slip included with the shipment
  • All products received in the package
  • Measurements taken with the garment placed flat

Photographs should be well lit, in focus, and free from filters, edits, or visual effects that make the condition of the product difficult to evaluate. The issue should remain clearly visible at a reasonable image resolution.

Customers should retain the product, packaging, shipping materials, and labels until the claim has been reviewed. Disposing of the item before requested evidence is provided may prevent Godfidence Inc. or the fulfillment provider from confirming the issue.

Submitting photographs does not automatically guarantee approval. Claims will be evaluated according to the order record, product specifications, published policies, manufacturing tolerances, customer-provided documentation, and fulfillment-partner requirements.

Godfidence Inc. may request additional images, video, measurements, or written information when the original submission does not clearly demonstrate the reported concern.

Photographs submitted for private customer-service review will not be used publicly for marketing purposes without separate authorization.

Godfidence Inc. aims to provide an initial response to customer-support inquiries within two to three business days. During major releases, promotional events, holidays, high-volume seasons, or unexpected operational disruptions, additional response time may be required.

Business days do not include weekends, federal holidays, company closures, or days when support services are temporarily unavailable.

An initial response may confirm receipt of the inquiry, request additional information, provide available instructions, or explain that the issue has been submitted to a fulfillment provider, carrier, payment processor, or other third party for further review.

Some concerns cannot be resolved during the first response. Claims involving carrier investigations, missing packages, manufacturing defects, fraud reviews, customs issues, payment disputes, or fulfillment-provider approval may require additional processing time.

Response time and resolution time are separate. Although we will make reasonable efforts to provide updates, Godfidence Inc. cannot guarantee how quickly a third-party carrier, fulfillment partner, financial institution, or payment processor will complete its investigation.

Customers should reply within the existing email thread so all relevant information remains connected to the same case. Starting a new inquiry for the same issue may delay resolution.

When additional documentation is requested, the support timeline may pause until the customer provides the required information. Cases may be closed when the customer does not respond within the timeframe communicated by the support team.

Customers who believe that a charge is incorrect, duplicated, unauthorized, or associated with an unresolved order concern should contact Godfidence Inc. before submitting a payment dispute, chargeback, or bank claim whenever reasonably possible.

Contacting us directly may allow the issue to be reviewed and resolved more quickly through a correction, cancellation, refund, replacement, or explanation of the transaction.

A payment dispute should not be used as a substitute for following the applicable return, refund, cancellation, shipping, or product-issue process. Filing a dispute does not automatically cancel an order, stop production, redirect a shipment, or create eligibility for a refund.

When a dispute is submitted, Godfidence Inc. may provide the payment processor or financial institution with relevant records, including:

  • Order confirmations
  • Billing and shipping information
  • Payment-verification results
  • Website policy acceptance
  • Product and checkout details
  • Customer communications
  • Fulfillment and production records
  • Tracking information
  • Delivery confirmation
  • Refund or cancellation records
  • Photographs or claim documentation

Once a payment dispute has been opened, the issuing bank or payment provider controls the investigation and final decision. Godfidence Inc. may be unable to issue a separate refund while the same transaction remains under active dispute because doing so could create duplicate reimbursement.

Customers who wish to resolve the issue directly after opening a dispute may be asked to formally withdraw or close the claim with their financial institution before an alternative resolution can be completed.

Submitting a knowingly false, misleading, or abusive payment dispute may result in order cancellation, account restrictions, refusal of future transactions, or other action permitted by law. This does not prevent customers from exercising legitimate rights regarding unauthorized transactions, billing errors, or lawful consumer claims.

Orders associated with repeated unresolved disputes, suspected fraud, unauthorized payment activity, or chargeback abuse may be placed on hold or canceled for security reasons.

Godfidence Inc. will cooperate with legitimate payment investigations and provide available documentation accurately and in good faith.

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